Record History Is Dispalyed Blank In Customer Standards Page In R12.1.3

(Doc ID 2168136.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After clicking on Record History button in Customer Standards page, new window pops up but shows blank, no error message.


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Customer > Customer

  1. Click on Record History

Changes

 
Patches have been applied and apache server bounced with clear cache option for the changes to take effect.

Cause

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