My Oracle Support Banner

Record History Is Dispalyed Blank In Customer Standards Page In R12.1.3 (Doc ID 2168136.1)

Last updated on JULY 11, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After clicking on Record History button in Customer Standards page, new window pops up but shows blank, no error message.


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Customer > Customer

  1. Click on Record History

Changes

 
Patches have been applied and apache server bounced with clear cache option for the changes to take effect.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Still Have Questions?


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.