Error "There is no rate for the information entered" When Enter Mileage Expense Report For Distance 1 (Doc ID 2168320.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter expense report with distance as 1
the following error occurs.

ERROR
-----------------------
Line 1 Error - There is no rate for the information entered


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.User setup Mileage policy with Distance threshold and Passenger. Threshold is 10000, , they defined the exchange rate between MYR (Policy) and HUF (Expense report).
Also they define the distance rate and passenger rate in this policy.

Issue1:
When they enter Mileage line with distance 1 and calculate amount, it will shows below error: (For distance more than 1 , no such error)
Line 1 Error - There is no rate for the information entered

Issue2:
When they enter Mileage line with 10001( Threshold+1), the line has not been split as setup.
But when enter distance 10002, the lines split into two lines as threshold setup with 10000 and 2.

Issue only happens for the distance 1 or distance threshold+1.

Cause

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