Unable To Query The Component In BOM OR Asset BOM (Doc ID 2168325.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Bills of Material - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Oracle Engineering - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Bills

ACTUAL BEHAVIOR
---------------
Unable to query the component in Bill Of Material (BOM)
When open the BOM and Query for the component by F11, able to retrieve the component. But when use torch button, not able retrieve the one Component.

EXPECTED BEHAVIOR
-----------------------
Should be able to query the component using Torch button option

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate : Assets ->Asset BOM OR Generic BOM form
2) Press F11 and query for problem BOM
3) Then Query for the problem component by using Torch button
Then Click on find

Cause

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