R12:IBY:Payments Are Stuck In Formatting Status Due To Oracle Server Down

(Doc ID 2168333.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Pmt PayReports PBatch & Prepay

Payments are stuck in Formatting status due to Oracle server down

Showing Paid and cannot terminate

When Terminating:
Payment instruction can not be terminated since payment is already completed. You may void the payments.

When try to Void:
The source product of payment 78767 will not allow the payment to be voided. Please refer to the source product documentation for more information.

The issue can be reproduced at will with the following steps:
1. Process Payment
2. Shut down serve while processing

The issue has the following business impact:
Due to this issue, users cannot complete the payment batch.


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