"TypeError: this.getMVMapView(...) is undefined" Error With Map Not Displaying When Viewing eLocation Maps Via HTTPS (Doc ID 2168505.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.0 to 6.4.1 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When viewing any eLocation maps within OTM, the map is not displayed and the following error is observed:

ERROR
---------------

TypeError: this.getMVMapView(...) is undefined

EXPECTED BEHAVIOR
-----------------------
It is expected to be able to view maps successfully with no errors.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Navigate to Shipment Management -> Buy Shipments and search for a shipment.
2. Click Actions -> Shipment Management -> Map -> Map Shipments
3. The error "TypeError: this.getMVMapView(...) is undefined" is observed. The map will not display.

The following error may be found in the logs.

INFO | 2016/12/08 17:11:54 | Caused by: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Alerts.getSSLException(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.SSLEngineImpl.fatal(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Handshaker.fatalSE(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Handshaker.fatalSE(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Handshaker.processLoop(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Handshaker$1.run(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Handshaker$1.run(Unknown Source)
INFO | 2016/12/08 17:11:54 | at java.security.AccessController.doPrivileged(Native Method)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.Handshaker$DelegatedTask.run(Unknown Source)
INFO | 2016/12/08 17:11:54 | at weblogic.socket.JSSEFilterImpl.doTasks(JSSEFilterImpl.java:205)
INFO | 2016/12/08 17:11:54 | at weblogic.socket.JSSEFilterImpl.doHandshake(JSSEFilterImpl.java:111)
INFO | 2016/12/08 17:11:54 | ... 57 more
INFO | 2016/12/08 17:11:54 | Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
INFO | 2016/12/08 17:11:54 | at sun.security.validator.PKIXValidator.doBuild(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.validator.Validator.validate(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
INFO | 2016/12/08 17:11:54 | at weblogic.security.SSL.jsseadapter.JaTrustManager.checkServerTrusted(JaTrustManager.java:128)
INFO | 2016/12/08 17:11:54 | at sun.security.ssl.AbstractTrustManagerWrapper.checkServerTrusted(Unknown Source)

Note: This issue applies to eLocation maps that are being accessed through HTTPS web protocol. To check if this issue applies to you, the following two properties should be set as follows in your environment already (notice the HTTPS address instead of HTTP). If the properties are set using HTTP and not HTTPS, then this issue does NOT apply to you:

glog.mapServer=elocation.oracle.com
glog.map.baseurl=https://$glog.mapServer$/mapviewer
glog.map.elocation_url=https://$glog.mapServer$/elocation

Cause

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In this Document

Symptoms

Cause

Solution

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"TypeError: this.getMVMapView(...) is undefined" Error With Map Not Displaying When Viewing eLocation Maps Via HTTPS (Doc ID 2168505.1)

Applies to:

Symptoms

Cause

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