R12:IBY: Payee Name Does Not Reflect Updated Employee Supplier Name (Doc ID 2168611.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Bank Acct & Reports Issues

ACTUAL BEHAVIOR
When creating a supplier bank account for an employee supplier, the Payee Name still reflects the employee's old name. The "Employee Update Program" was already completed to synchronize Payables with the HR data. The supplier page correctly shows the new name.

EXPECTED BEHAVIOR
Bank account page should reflect the same name as the the supplier and employee.

STEPS
The issue can be reproduced at will with the following steps:
1. Edit supplier banking details
2. Create a supplier bank account
3. Observe the payee name is incorrect

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, banking details are showing the incorrect name.

Cause

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