Create Service Request Form :Error "Value XX for the flexfield segment State does not exist in the value set HZ_US_STATES" While Creating a Service Request (Doc ID 2168848.1)

Last updated on SEPTEMBER 03, 2018

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

While creating a SR getting the following error message

Error message:
Value XX for the flexfield segment State does not exist in the value set HZ_US_STATES
How to avoid this?

Solution

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In this Document

Goal

Solution

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Create Service Request Form :Error "Value XX for the flexfield segment State does not exist in the value set HZ_US_STATES" While Creating a Service Request (Doc ID 2168848.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!