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Multi-Currency Credit Check Cannot Put Order On Hold (Doc ID 2169234.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

On line Mode sales order line Credit Rule is assigned at Booking stage, Multi-currency is involved, All_currency is associated with the customer bill to site. The available credit limit is negative, however, the order line is not on hold while booking

while the credit exposure exceeded credit limit, the hold should be put as expected

The issue can be reproduced at will with the following steps:
1. create sales order, booked, the order can be booked

The issue has the following business impact:
Due to this issue, users cannot get the order on hold as expected


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