Multi-Currency Credit Check Cannot Put Order On Hold (Doc ID 2169234.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
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On line Mode sales order line Credit Rule is assigned at Booking stage, Multi-currency is involved, All_currency is associated with the customer bill to site. The available credit limit is negative, however, the order line is not on hold while booking

EXPECTED BEHAVIOR
-----------------------
while the credit exposure exceeded credit limit, the hold should be put as expected

STEPS
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The issue can be reproduced at will with the following steps:
1. create sales order, booked, the order can be booked

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the order on hold as expected

Cause

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