R12:IBY:Error When Navigating To The Payments Manager Page (Doc ID 2169267.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Payments - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Payment System Integration

When navigating to the payments manager page, the following errors occur:


ERROR
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.ap.payments.server.HomeAM'.

Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.adf.mds.exception.MDSRuntimeException: Unable to find component with absolute reference = /oracle/apps/ap/lov/webui/TemplateNamesLOVRN, XML Path = null. Please verify that the reference is valid and the definition of the component exists either on the File System or in the MDS Repository.
  
ORA-01403: no data found
ORA-06512: at "APPS_FND.JDR_MDS_INTERNAL", line 1308
ORA-06512: at line 1

STEPS
The issue can be reproduced at will by navigating to the payments manager home page.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot pay large batches using payments manager.

Cause

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