Unable to Close BSA Due to Error : "This Sales Agreement Is Not Eligible to Close." Caused by Missing OEBH Workflow

(Doc ID 2169270.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement
When attempting to close BSA, the following error occurs.

This sales agreement is not eligible to Close. To be eligible to Close, the workflow must be at the activity "Close Sales Agreement - Eligible".

Steps to Reproduce

  1. Close BSA




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