ORA-20001: BEN_91769_NOONE_TO_PROCESS for XML Generation Process Communication Test (Doc ID 2169889.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

When attempting to submit the Benefits ACA Transmission XML Generation Process for communication testing, the following error occurs on the log file and no XML is generated:

ERROR
-----------------------
latest archive is not run for issuer GRE
Transmission XML Generation Failed:
ORA-20001: BEN_91769_NOONE_TO_PROCESS:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility Carrtestseven.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Submit the request name "Benefits ACA Transmission XML Generation Process".
Error occurs.

Cause

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