My Oracle Support Banner

Istore Can Not Add Pre-Configured ATO (aka STAR Item) Item to Section (Doc ID 2170089.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.


iStore can not add ATO items to sections

Trying to add an ATO item to the istore catalog section. When trying to search for an ATO item in the admin UI, we are getting no results found. 

Should be able to add an item to istore catalog section

The issue can be reproduced at will with the following steps:
1. Login as admin
2. iStore Administrator
3. iStore Merchant
4. Catalog
5. Section 
6. Catalog Hierarchy
7. Click on Product on the section you want to add
8. Search for ATO item
9. No result found error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.