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On Cancellation Of Quote, Workflow Does Not Get Completed (Doc ID 2170291.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Agreement Modules

On Cancellation of Quote, Workflow does not get Completed

For a Termination with Purchase the Workflow waits for Asset Purchase Amount Payment in the Process Pre-req checks for Termination New.

At this point if we cancel the quote the Concurrent Program "Lease - Cancel Termination Quote Asset Lines" gets triggered which does the adjustments to the AR Invoices and also updates the ready_to_cancel_yn column in Quote Lines table for this Quote.

The issue is that the Workflow which was waiting at the Asset Purchase Amount Payment Node does not get completed and it remains stuck there.

The issue can be reproduced at will with the following steps:
1. Cancellation of Quote




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