CTO: Unable To Create Configuration Item (Star Item) As CTO_CONFIG_ITEM_PK Invalid Due to ORA-00904: "M"."IB_ITEM_TRACKING_LEVEL": invalid identifier
(Doc ID 2170348.1)
Last updated on FEBRUARY 26, 2019
Applies to:
Oracle Configure to Order - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Transaction Entry
After upgrading from 11.5.10 to release 12.2.4 when attempting to configuration item it fails with an error
ERROR
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Create_And_Link_Item API failed for this model line'.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Order management responsibility
2. Navigate to Sales orders, returns, Sales orders.
3. Create a Sales Order for ATO Model and select the options.
4.Book the Sales Order
5.Progress Order.
Expected functionality is - Configure item has to be created (Star tem) and Bill should be created for configure item. Also CTO cost roll-up should happen.
Current behavior - Configuration item is not created.
Changes
Missing Dependencies for IB tracking changes made in 12.2.5 code was causing the Invalid packages.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |