Conditions For Which Order Lines Are Not Eligible for Invoice Interface (Doc ID 2170422.1)

Last updated on AUGUST 13, 2016

Applies to:

Oracle Order Management - Version to 12.2.5 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


On : 12.1.3 version, Finance & Accounting

One sales order line closed but the invoice was not generated for the line.

Expect the invoice to be generated after line is closed.

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Query the order and find it has not been invoiced, but it is closed.


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