Conditions For Which Order Lines Are Not Eligible for Invoice Interface

(Doc ID 2170422.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
*** Checked for relevance on 08-Nov-2017 ***

Symptoms



ACTUAL BEHAVIOR

One sales order line closed but the invoice was not generated for the line.

EXPECTED BEHAVIOR

Expect the invoice to be generated after line is closed.

STEPS

1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Query the order and find it has not been invoiced, but it is closed.



Changes

 

Cause

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