Conditions For Which Order Lines Are Not Eligible for Invoice Interface (Doc ID 2170422.1)

Last updated on AUGUST 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.2.5 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Finance & Accounting

ACTUAL BEHAVIOR
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One sales order line closed but the invoice was not generated for the line.

EXPECTED BEHAVIOR
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Expect the invoice to be generated after line is closed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Query the order and find it has not been invoiced, but it is closed.



Cause

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