Create Configuration Item Fails when Trying to Progress the Order
(Doc ID 2170576.1)
Last updated on AUGUST 07, 2018
Applies to:
Oracle Configure to Order - Version 12.2.5 and later Information in this document applies to any platform.
Symptoms
On : 12.2.5 version, Configuration Process
When attempting to run the AutoCreate Configuration item process, the following error occurs. This has never worked in this instance and it has the same problem for all models.
ERROR ----------------------- proceeding to lock oe lines . Order# = 50.000000, Line_id = xxxxx : Create_And_Link_Item API failed for this model line. ******Start of summary *******: Tue May 31 15:50:58 2016 Total number of rows = 1 Number of rows errored = 1
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Log in to Order Management responsibility 2. Navigate to Sales Orders 3. Query a Booked order that has a configured model 4. Click on Action button 5. Choose Progress Order - Create Configuration 6. Error occurs
Cause
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