Payslip Archive (Australia) Failing With Deadlock On Pay_assignment_actions when Refresh action performed on monitor tab of Payroll dashboard (Doc ID 2170635.1)

Last updated on AUGUST 09, 2016

Applies to:

Oracle HRMS (Australia) - Version 12.1 HRMS RUP8 and later
Oracle Payroll - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Core Payroll - General

When attempting to Payslip Archive (Australia) ,
the following error occurs.

ERROR
-----------------------
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-00060: deadlock detected while waiting for resource

SQL_NO 1114
TABLE_NAME pay_assignment_actions
APP-PAY-06881: Error ORA-00060: deadlock detected while waiting for resource
has occurred in table pay_assignment_actions at location 1114

Cause: an oracle error has occurred. The failure was reported on table pay_assignment_actions at location 1114 with the error text ORA-00060: deadlock detected while waiting for resource
Action: Please contact your support representative.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit Payslip Archive (Australia)
2. Error
 

Changes

 

Cause

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