GPS Service Is Randomly Becoming Disabled (Doc ID 2171039.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3


Randomly the GPS service used by Field Service to track the location of resources is becoming deactivated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start GPS service in Field Service ..  Field Service Setup --> Start GPS Service
2. Randomly the service is deactivated.


Changes

 

Cause

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