Assign Instance Of Shared Resource To Work Order Operation Works in Forms, But Not In Self Service (Doc ID 2171265.1)

Last updated on AUGUST 11, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to add an instance of a shared resource to the operation and click save , the following error occurs.


ERROR

Data conflict: Please select a valid department and equipment combination. Department FIRE PROT does not contain equipment Adams, Mark.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Assign an instance of shared resource to the Operation.
3. Click on Save and get the aforementioned error message.

Cause

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