Error During Claim Settlement With RMA Settlement Method
(Doc ID 2171296.1)
Last updated on DECEMBER 12, 2018
Applies to:Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.
On : 12.2.3 version, CLAIMS
When claim is settled with RMA Settlement Method, following error is raised -
The quantity entered is higher than the allowed deviation for the item. Please re-enter.
1. Book & Ship Order Line with Non Primary UOM.
2. Create Claim with RMA Settlement Method.
3. Add Non Promotional Line with Order from Step 1 and quantity lesser than Order Line Quantity.
4. Settle Claim. Error is raised - The quantity entered is higher than the allowed deviation for the item. Please re-enter.
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