Error During Claim Settlement With RMA Settlement Method
Last updated on JUNE 08, 2017
Applies to:Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.
On : 12.2.3 version, CLAIMS
When claim is settled with RMA Settlement Method, following error is raised -
The quantity entered is higher than the allowed deviation for the item. Please re-enter.
1. Book & Ship Order Line with Non Primary UOM.
2. Create Claim with RMA Settlement Method.
3. Add Non Promotional Line with Order from Step 1 and quantity lesser than Order Line Quantity.
4. Settle Claim. Error is raised - The quantity entered is higher than the allowed deviation for the item. Please re-enter.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms