Contract Workbench - Unexpected Error When Clicking "Update" Button After Searching For Contract (Doc ID 2171521.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to UPDATE a contract in Contract workbench administrator the following error occurs.

ERROR
You have encountered an unexpected error. Please contact system administrator for assistance


STEPS
The issue can be reproduced at will with the following steps:
1. Login to Contract workbench administrator
2. Enter a contract# in search field and hit GO
3. Click on the contract number hyperlink. This opens the contract.
4. Click on the UPDATE button available at top right in contract screen.

Cause

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