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Click on Mass Update Button in the Contract Authoring Form Gives Error OKS_MASS_UPD_LOCK_USER (Doc ID 2171766.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Error on Service Contract creation, new button 'Mass Update' is appearing on Authoring Form. If you click on the button, an error message "OKS_MASS_UPD_LOCK_USER" appears and Contract is locked after you click on 'OK'.

ERROR
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OKS_MASS_UPD_LOCK_USER

STEPS
-----------------------
1. Navigate to Service Contracts Manager Responsibility.
2. Select Launchpad -> Tools -> New
3. Contract Authoring Form Opens
4. Bottom right corner of the form there is a button 'Mass Update'
5. Click on Mass Update button on the form
6. Contract is locked for update and gives error message 'OKS_MASS_UPD_LOCK_USER'

Cause

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In this Document
Symptoms
Cause
Solution
References


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