APP-OKL-41621 Cannot Request Asset Location Update As There Is An Existing Request In Entered Status (Doc ID 2171785.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

When attempting to update an Asset's location,
the following error occurs.

ERROR
-----------------------
APP-OKL-41621 Cannot request asset location update as there is an existing request in entered status

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Contract in the Lease Center
2. Select the Asset tab
3. Click the Bulk Asset Update button
4. Enter the new Location and Date Effective and click OK.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the location of this asset.

Changes

 

Cause

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