While Adding New Bank Account Using Routing Number an Inactive Bank is Defaulting (Doc ID 2171786.1)

Last updated on AUGUST 12, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When making a payment in iReceivables, you select the Payment Method - New Bank Account. When you enter the routing number and tab out of the field, a bank defaults whether it is inactive or active. Since the customer has over 450 INACTIVE banks with this same routing number, they believe that none of the inactive banks should default because it confuses the customer. If you open the LOV to select a bank, all banks active and inactive are listed.

Cause

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