Oracle Learning Management: Browsing Catalog Gives Internal Server Error (Doc ID 2171801.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog Admin

When attempting to browse the catalog, the following error occurs.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, <Adminemail@company.com> and inform them of the time the error occurred, and anything you might have done that may have caused the error.



More information about this error may be available in the server error log


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. (N) SSE Employee Online -> Learner Home
2. Search for course
3. Page is freezing for a while.After that it goes to error



Changes

 

Cause

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