Incorrect / Missing Data for 11i Invoices and Receipts in the Lease Center Receipts Grid (Doc ID 2171848.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Customer Service

ACTUAL BEHAVIOR
---------------
Receipt and Invoice data from 11i is not being displayed or is being displayed incorrectly in the Lease Center Receipts grid.
This is happening even after applying Patch 21974920.

EXPECTED BEHAVIOR
-----------------------
Expect the Invoices, and their Receipts, to be displayed in this grid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Lease Center to the Transactions tab.
2. Select Receipts.
3. Older invoices are not available in this grid.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see this data.

Changes

 

Cause

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