Tasks Scheduled For Multiple Days Are Not Getting Displayed In The 'Today's Task' View After The First Day (Doc ID 2172030.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Mobile Field Service and Field Service Wireless the following problem occurs:


ACTUAL BEHAVIOR

When tasks are scheduled for multiple days they do not display in 'Today's tasks' after the first day.

EXPECTED BEHAVIOR
Task scheduled for multiple days should display every day they are scheduled, not only the first day.

STEPS
1. Create a task in EBS and schedule it for 2 days (i.e today and tomorrow).
2. Login at MFS MP app on the same day and select "Today Tasks" from task filter.
3. Scheduled task will display in the task list.
4. Login at MFS MP app next day and select "Today Tasks" from task filter.
5. The task is not displayed in the task list.

Changes

 

Cause

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