Getting "This Usage Assignment Does Not Exist" Error While Inactivating Customer Account For Second Time

(Doc ID 2172210.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


This issue is occurred in customer form while inactivating the customer account, mainly in below scenario:
Inactive Customer account >> Active the customer>> Again Inactive the same customer

While inactivating it for second time, it is throwing error:This Usage Assignment Does Not Exist

The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager

Navigation: Customers >> Customers

1. Search for a customer
2. Inactive customer account and save.
3. Active the same customer account and then again try to inactive that account.

4.It throws above error.



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