Getting "This Usage Assignment Does Not Exist" Error While Inactivating Customer Account For Second Time (Doc ID 2172210.1)

Last updated on AUGUST 16, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

This issue is occurred in customer form while inactivating the customer account, mainly in below scenario:
Inactive Customer account >> Active the customer>> Again Inactive the same customer

While inactivating it for second time, it is throwing error:This Usage Assignment Does Not Exist

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager

Navigation: Customers >> Customers

1. Search for a customer
2. Inactive customer account and save.
3. Active the same customer account and then again try to inactive that account.

4.It throws above error.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms