Error 'Please Enter A Value For This Required Field' for Fax Column When Creating PO in BWC if Email Communication Selected

(Doc ID 2172409.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.


In Oracle Purchasing 12.2.4,

While creating PO in BWC(Buyer Work Center) an error message occurs asking user to enter Fax information required value when Email is selected as the communication method on the page.
Fax check box is not a mandatory field on the page but system still asks user to enter the Fax number.  If Fax number entered, error is not thrown.

 In Purchasing responsibility:

  1. Go to BWC -> Orders
  2. Select Create Standard Purchase Order -> click Go
  3. In Create Standard Purchase Order page - Header
      - Enter Supplier, Supplier Site, description
      - Check E-Mail , fill email address  (Leave Fax unchecked /null)
  4. Error occurs

       Fax Number - Please enter a value for this required field

  User should be able to create orders without entering the Fax number which should not be required in the BWC.


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