Unable to Cancel Purchase Order or Purchase Order Line (Doc ID 2172442.1)

Last updated on MAY 10, 2024

Applies to:

Symptoms

Users are unable to cancel Purchase Order's or Purchase Order lines. This is happening for all document types. Blanket Purchase Agreement, Standard Purchase Order, Planned Purchase Order, Blanket Release, and Scheduled Release.

Replication Steps:
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1. Login to the E-Business Suite and choose the Purchasing Module.
2. Query po in PO Summary form
3. Click on Tools->Cancel to cancel the PO
4. Form hangs and does not complete
5. This happens on Core form and BWC

Changes

Cause

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