Order Purge Did Not Purge All Records As Per Criteria

(Doc ID 2172628.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

Order Purge did Not Purge All records as per Criteria
Need to know why the Order Purge did NOT Purge All Records as per Criteria.

ERROR
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Open drop ship PO/Requisition exists for externally sourced line of this order.
ORDPUR: ORA-01555: snapshot too old: rollback segment number 3 with name "_SYSSMU3_1277215722$" too small

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Run Order Purge program

Cause

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