Order Purge Did Not Purge All Records As Per Criteria

(Doc ID 2172628.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

Order Purge did Not Purge All records as per Criteria
Need to know why the Order Purge did NOT Purge All Records as per Criteria.

Open drop ship PO/Requisition exists for externally sourced line of this order.
ORDPUR: ORA-01555: snapshot too old: rollback segment number 3 with name "_SYSSMU3_1277215722$" too small

The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Run Order Purge program


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