My Oracle Support Banner

Users Get "Please wait" Message During LPN Ship In Mobile (Doc ID 2172668.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When using LPN Ship transaction with multiple shipments, then Ship Confirm takes a few minutes.

This is happening after upgrading to 12.1.3. Gather stats has been run. However, any time there is a large shipment involving multiple items/LPNs, the 'Please Wait' message appears on the scanner.

The SQL trace file for the performance issue, shows the following expensive SQL


Expected Behavior
Expect this to be less than a minute

Steps
1. Login into Mobile Telnet/GUI
2. Navigate: Outbound > Shipping > LPN Ship
3. Enter the needed information and click on Ship All
4. Notice the "Please wait" message.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.