R12:AP:IBY:Format Payment Instructions Prints Blank Page (Doc ID 2172823.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Payments - Version 12.0.1 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

After upgrading the Operating System from OEL5.3 (Oracle Enterprise Linux) to OEL6.5 the Format Payment Instructions prints blank page even after configuring the Pasta Printer properly.  With same Pasta Configuration network printer is printing the checks properly.  Common Unix Printing System (CUPS) is used.

How to configure the printer with OEL6.5?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms