Unable to Add More Than 30 Operating Units in Service Activities and Billing Types Page (CsSrServiceActivityPG - Service Activities)
Last updated on AUGUST 16, 2016
Applies to:Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.
On : 12.2.5 version, Service Activities and Billing Types Page
When attempting to add more than 30 active operating Units, the below exception is thrown.
oracle.apps.fnd.framework.OAException: oracle.jbo.InvalidParamException: JBO-25006: Invalid parameter value 31 for rangeIndex passed to method ViewRowSetIteratorImpl.insertRowAtRangeIndex. Explanation: index outside range
The issue can be reproduced at will with the following steps:
1. Create more than 31 Operating Units
2. Add them all to Service Activities and Billing Types Page
3. Once you reach the 31st Operating Unit and want to add more the above error message appears.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms