R12: PRC: Update Project Summary Amounts Errors with REP-0069: Internal error (Doc ID 2173320.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

PRC: Update Project Summary Amounts Ends in Error but the only error in the log file is:

REP-0069: Internal error
In-process job terminated:Finished successfully
MSG-00001: Calling Maintain Project Accumulation at 20-JUN-2016 16:20:12
MSG-00001: Concurrent request id is 24039265

This is confusing to users as they expect a project related error not a generic error that does not indicate a failure. This causes users to have to search the entire log file for the issue.

A similar bug was raised for the same issue, bug 12537574 : UPDATE PROJECT SUMMARY AMOUNTS ERROR REP-0069: INTERNAL ERROR, but development told the user to set the option 'Generate Report Output' to NO and the error would go away. This is NOT an acceptable solution to this customer. They would like the cause for the issue to be addressed and fixed so it no longer gives false errors.

WORKAROUNDS
===========
Set the option 'Generate Report Output' to NO is not an acceptable workaround for this customer.

Cause

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