Getting Error while uploading contract terms (Doc ID 2173325.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Cannot load contract terms



EXPECTED BEHAVIOR

Should be able to load contract terms



STEPS

The issue can be reproduced at will with the following steps:
1. Go to Contracts workbench Administrator responsibility.
2. Navigate to Contracts > Contracts setup tab.
3. Open a contract and go to Action LOV at top right.
4. Click on Actions LOV and select "Upload contract terms".
5. Try to select a word 2010 doc and upload it to contract and error is shown.



BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot upload contract terms.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms