My Oracle Support Banner

Getting Error while uploading contract terms (Doc ID 2173325.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Cannot load contract terms due to the following error:

File is not system-generated. Structured terms cannot be updated automatically. Please note that the file should be in 'Word 2003 XML Document' format. If you are using Word 2003, save the file as XML. If you are using versions higher than Word 2003, save the file as 'Word 2003 XML Document'.

EXPECTED BEHAVIOR

Should be able to load contract terms



STEPS

The issue can be reproduced at will with the following steps:
1. Go to Contracts workbench Administrator responsibility.
2. Navigate to Contracts > Contracts setup tab.
3. Open a contract and go to Action LOV at top right.
4. Click on Actions LOV and select "Upload contract terms".
5. Try to select a word 2010 doc and upload it to contract and error is shown.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.