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Getting a 'Get_default_tax_classification: 1-User Defined Exception' Error When Trying to Terminate a Service Contract (Doc ID 2173355.1)

Last updated on JANUARY 14, 2022

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to Terminate a Service Contract or Contract lines, the following error occurs.

Error
get_default_tax_classification: 1-User Defined Exception

Steps
1. Using a Service Contracts responsibility.
2. Search for a Contract.
3. Right Click on a Line.
4. Select 'Terminate Line.
5. In the pop-up Termination window, enter the required details.
6. Click on Review and then click on Terminate.
7. Get the indicated error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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