12.1 CMCACW Actual Cost Worker log file error CSTPACWS250ORA-01476: divisor is equal to zero (Doc ID 2173678.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cost Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Costing Transaction Errors

After running the Actual Cost Worker,
the following error occurs.

ERROR
-----------------------
CSTPACWS250ORA-01476: divisor is equal to zero


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Inventory responsibility > Setup > Transactions > Interface Managers
2. Launch Cost Manager

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the period.

Cause

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