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In R12 E-Business Suite After A User Session Timeout When Accessing The Login Page The Username Is Populated With Non-ascii, Hexadecimal Type Characters (Doc ID 2173914.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Users receive a session timeout error in Oracle forms, and after clicking Yes to login again the browser window/tab appears, but the populated user name is not there.

Occasionally the username seems to be replaced by strange, non-ascii hexadecimal characters like the following:

� �� �j��� km^

There is a issue describe in <Note 2099283.1> - which has a fix to apply the Jan 2016 CPU (22133441).

However after <Patch 22133441> the issue with non-ascii hexadecimal characters still occurs.


The following mandatory IE11 patches and steps related to EBiz 12.1.x were completed:

<Patch 9239090>:12.1.3 Release Update Pack
<Patch 17932167>:R12.TXK.B
<Patch 18936791>
<Patch 21565052>:R12.FWK.B Note 4
<Patch 20986782>:R12.CC_PF.B
<Patch 19486870>:R12.JTT.B
<Patch 21482112>:R12.FWK.B
<Patch 19273341>
<Patch 19559960>:R12.FRM.B.Delta.4

- January 2016 CPU EBS <Patch 22133441>
- Compile JSP's
- Bounce services


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