Error When Change the Current Shipping Billing Address on a Billing Account on Project Setup (Doc ID 2173974.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Project Foundation - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the shipping billing address on a billing account on Project setup the following error occurs.

ERROR
----------
You have encountered an unexpected error. Please contact the System Administrator for assistance


STEPS
----------
The issue can be reproduced at will with the following steps:
1. Project Super User > find project >
2. Project tab > Setup subtab
3. Click on Billing Accounts
4. Click on Update the current billing account
5. For shipping address search another address and choose it
6. Click Apply
7. Error occurs

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms