Parts Requirement Allows Users To Select Obsolete Parts (Doc ID 2174156.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

The parts requirement form allows users to select parts that are obsolete in Inventory

The expectation is that obsolete items should be filtered out of the LOV so that users cannot submit an order for them.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select the Field Service Technician Portal responsibility.
2. Select Create Part Order from Quick Links
3. Enter Need By date
4. In the Item field select an item that is obsolete.
5. Save.
6. Part requirement created confirmation is received


Cause

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