OKS_COPY_INCOMPATIBLE_ORG Message While Completely Copying a Service Contract (Doc ID 2174250.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to copy a service contract from service contracts responsibility the following error occurs:

ERROR
User gets OKS_COPY_INCOMPATIBLE_ORG message while copying a service contract


STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to Service contracts manager responsibility
2. Click on Launchpad in menu
3. Go to Contracts Navigate > Right click on a contract and select copy

Cause

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