Performance Issue for Payment on History Tab in Collections Workbench
(Doc ID 2174382.1)
Last updated on SEPTEMBER 10, 2020
Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
When running the SQL below, the Collections workbench hangs.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Collections > Collections
- Open the Collection workbench.
- Query the customer
- Click the History tab.
- Change the Type to Payment.
- Click the Display button.
The Collection workbench will be hanged.
Patch <22963437> and Patch <22948907> were applied.
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