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UPK: "ORA-12570: Network Session: Unexpected packet read error" when Running a Report in KCenter (Doc ID 2174520.1)

Last updated on JANUARY 23, 2018

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms


While running a report in Knowledge Center 12.1.0.1, the following error is received:
"ORA-12570: Network Session: Unexpected packet read error"
Also, the following error is received in Event Viewer log: "KCenter Request timed out".

The DB is Oracle 11.2.0.2 and OS Windows Server 2008 R2.

 

Cause

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