Last updated on AUGUST 29, 2016
Applies to:
Oracle HRMS (UK) - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Teachers Pensions Monthly Data Collection process fails with the following error:
Error
ORA-01086, ORA-06512, ORA-20001
PQP_230303_INCORRECT_EMAIL_ADD (TOKEN1=328233)
BEN_91947_EXT_MX_ERR_NUM
ORA-01086: savepoint 'CUR_TRANSACTION' never established in this session or is invalid
ORA-06512: at "APPS.BEN_EXT_PERSON", line 4650
ORA-20001: ORA-6503 occurred at line 51 of formula PQP_GB_TP_MDC_EXTRACT
Cause: Whilst executing PL/SQL, an Oracle error occurred. The line number and line position, are given where available
Action: Please refer to your system administrator.
PQP_230303_INCORRECT_EMAIL_ADD (TOKEN1=328233)
BEN_91947_EXT_MX_ERR_NUM
ORA-01086: savepoint 'CUR_TRANSACTION' never established in this session or is invalid
ORA-06512: at "APPS.BEN_EXT_PERSON", line 4650
ORA-20001: ORA-6503 occurred at line 51 of formula PQP_GB_TP_MDC_EXTRACT
Cause: Whilst executing PL/SQL, an Oracle error occurred. The line number and line position, are given where available
Action: Please refer to your system administrator.
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Log into HRMS manger responsibility
2. Go to processes and Reports
3. Run 'Teachers Pension Monthly Extract Process' > error
Cause
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