12.2.4 Sales Contract Repository "Add Contact" Caching Issue Of Contact Role

(Doc ID 2175256.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Sales Contracts - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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12.2.4 Sales Contract Repository "Add Contact" Caching Issue of Contact Role

EXPECTED BEHAVIOR
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In 12.2.4 Sales Contract Repository Add Contact should not default existing roles.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open Oracle CRM 12.2.4 instance.
2. Login using user credentials.
3. Navigate to Contracts workbench administrator responsibility.
4. Click on Contracts in menu responsibility.
5. Navigate to Parties and contacts and select a party using radio button.
6. Click on Add Contact button.
7. Select Contact Role and Contact Name and hit "Apply and Add Another".
8. You can see that Contact Role is defaulted from previous one.

Changes

 

Cause

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