R12: Create Accounting Does Not Account Unaccounted Partial Merge Event (Doc ID 2175307.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, User cannot close the period due to exceptions, but exceptions do not show in the period close exceptions report

2. BUSINESS IMPACT
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Due to this issue, users cannot pay supplier on-time. Late payments affect the payment terms established by suppliers and consequently disrupts the business continuity of the organization. Moreover, the current payables accounting period cannot be closed. Problematic transactions will have to be swept to the following period, which is not in agreement with the date in which the transactions occurred.


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Using Payables Manager responsibility

2. Run Period Close Exceptions Report


4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
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Product: Oracle Payable
Release: 12.1.3
Database: No information provided because the issue is not database or platform specific.
Platform: Linux x86
Instances Affected: Test and Production
System Names: This information is not relevant for the resolution of the issue.
Affecting Certain Users? The issue is consistently observed with all the users.


5. EXPECTED OR ACCEPTABLE RESULT
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Period should close without error

Cause

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