Sales Contracts Cannot Open Contract Because of "No Surrogate Approver Exists"

(Doc ID 2175316.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Sales Contracts - Version 12.2.3 and later
Information in this document applies to any platform.


When attempting to approve a contract the following error occurs.

ORA-06512: at "APPS.AME_API2", line 1445 ORA-06512: at "APPS.OKC_REP_WF_PVT", line 2961 ORA-06512.

The issue can be reproduced at will with the following steps:
1. Sales Contracts Admin Responsibility

2. Sales Contracts

3. Search for Contract

4. Open contract and will receive error.




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