R12: No Merge Events are Listed in the List of Values When Create Accounting for Third Party Merge is Run.

(Doc ID 2175326.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, when user runs Create Accounting for Third Party Merge, no merge events are listed in the list of values to select after applying an RPC.

2. BUSINESS IMPACT
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Due to this issue, users cannot pay supplier on-time. Late payments affect the payment terms established by suppliers and consequently disrupts the business continuity of the organization. Moreover, the current payables accounting period cannot be closed. Problematic transactions will have to be swept to the following period, which is not in agreement with the date in which the transactions occurred.


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Using Payables Manager responsibility

2. Run Create accounting for third party merge


4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
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Product: Oracle Payable
Release: 12.1.3
Database: No information provided because the issue is not database or platform specific.
Platform: Linux x86-64
Instances Affected: Test and Production
System Names: This information is not relevant for the resolution of the issue.
Affecting Certain Users? The issue is consistently observed with all the users.


5. EXPECTED OR ACCEPTABLE RESULT
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Event should appear in the LOV for the Create accounting for third party merge after vendors have been merged

Cause

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