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The MFS Multi platform App Should Download Tasks From Server Even In Absence Of Uploads From The Device (Doc ID 2175350.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Auto sync does not download any new task assignments or other details automatically if there are no uploads from the device to the server.  


EXPECTED BEHAVIOR
-----------------------
Auto sync should download tasks from the server to the device even if there is no data to upload from the device to the server.


STEPS
-----------------------
1. Login to MFS Multi platform application
2. Wait for Auto Sync to run ( predefined to run at a set interval)

Cause

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